About Diamond North West
Diamond North West provides bus services in the Greater Manchester, Wigan and Lancashire area. It is Diamond’s aim to deliver a frequent, reliable, clean and friendly traveling environment for its customers.
Who are Diamond North West?
Diamond North West was formed from the purchase of South Lancs Travel by Rotala Plc in 2015. We operate an extensive commercial network along with tendered services on behalf of Transport for Greater Manchester.
Making travel easier for everyone....
Our investment in vehicles has lead to the introduction of newer, improved, low-floor and fully DDA compliant buses. We have recently invested in new Ticket Machines with GPS tracking, which enables us to now offer bus location information in real time and next stop announcements through our new interactive Mobile App.
Smarter Ticketing...
At Diamond we are keen to develop accessible and convenient ticketing options for passengers too. With the introduction of Contactless Payment on-board all Diamond Buses, tickets up to the value of £45 can now be purchased on-board with any Contactless Payment Card or Apple Pay.
As well as being available on-bus, selected tickets and passes are also now available through our new Mobile App, so they are available on passengers’ smartphones at the touch of a button while they’re on the move!
Dedicated to customer service and passenger care...
Keeping our passengers happy is our main focus: we have a dedicated Diamond Customer Services team, to assist with your customer queries or any problems you may experience. Get in touch with us here.
The Diamond North West Network continues to grow and develop...
Diamond North West are pleased to announce the purchase of the Bolton Depot from First Manchester, enabling us to expand our network of services into the Bolton and Bury areas. We plan to continue to grow further within the region in the future.
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TravelSafe strategy for 2022-2024