West Midlands Partnership Routes

Diamond Bus, National Express West Midlands and Transport for West Midlands are working in partnership on selected routes to help make your journey easier.

Both Diamond and National Express West Midlands will be operating jointly on the selected routes, with newly branded West Midlands Buses on both operators vehicles. Our timetables will be combined and selected tickets will be valid on both operators services, so you can now simply catch the first bus that comes along!

What you'll need to know:

Which Services are Partnership Routes?

31 - Walsall to Mossley
32 - Walsall to Lower Farm
40 - West Bromwich to Wednesbury
42 - West Bromwich to Dudley
43/43A - West Bromwich to Bilston

Service information on the Diamond Bus Website and App:
A combined timetable will appear on the above service page indicating which operator provides the service at the top of each journey column. Please note that currently only services operated by Diamond will appear on our bus tracker and RTI feeds. National Express services will show as scheduled services.

What ticket is right for me?

Check out our guide to what tickets may be better for your journey plans:

Just travelling on the 31, 32 or 40?
Both operators will accept each others £2.50 Adult and £1.25 Child Day Return ticket.
The below tickets and passes will also be valid on both operators Partnership services...

Travelling on other Diamond services?
Diamond Value Day & Week tickets will be available to purchase and use on both Diamond and National Express Partnership services.

Diamond Value Ticket Onbus Price Diamond App Price
Adult Diamond Value Day
*Cheapest Adult Day Ticket on a WMB Route*
£2.85 £2.70
Child Diamond Value Day
*Cheapest Child Day Ticket on a WMB Route*
£1.40 £1.40
Adult Diamond Value Week £10.50 £9.50
Child Diamond Value Week £6.50 £5.50

Please Note: Diamond Value Month tickets are not available or valid on National Express Partnership services.
Diamond West Midlands tickets and passes are available and valid on all Diamond Partnership services and other Diamond services, however, they are not valid on National Express Partnership services. Please check that Diamond services on these routes meet your journey needs before purchasing a Diamond West Midlands ticket for use on West Midlands Partnership routes.

Diamond Value Day & Week tickets are valid on National Express 31, 32, 40, 42 & 43/43A West Midlands Bus Partnership Bus services only. Diamond Value tickets are also valid on Diamond services 4H, 16, 31, 32, 35 (Walsall-Shire Oak), 35A, 36, 40, 42 (Tipton/Dudley), 43/43A (Bilston), 50 74, 310, 326 & 401E.

Travelling on other National Express West Midlands services?
The below National Express tickets will be available to purchase and use on both National Express and Diamond Partnership services.

Adult Sandwell & Dudley / Walsall
Low Fare Zone Day
£3.00
Child Sandwell & Dudley / Walsall
Low Fare Zone Day
£1.50
Adult Daysaver (before 09:30) £4.60
Adult Daysaver (after 09:30) £4.00
Child Daysaver £2.30
Group Day £8.00
Group Day (after 6pm)  £5.00
Adult Sandwell & Dudley / Walsall
Low Fare Zone Week
£11.00

Child Sandwell & Dudley / Walsall
Low Fare Zone Week

£7.00

Please Note: National Express tickets and passes are available and valid on Diamond 31, 32, 40, 42 & 43/43A West Midlands Bus Partnership Bus services only. For more information about National Express tickets visit www.nxbus.co.uk

Need a Multi-Operator ticket?
Other ticketing options are also available, such as multi-operator nBus, multi-modal nNetwork tickets and Swift cards, giving you even more flexibility to travel across the public transport network.  For more information visit  www.networkwestmidlands.com

Other useful information...

Ticketing & M-Tickets:  
Diamond Bus Ticket QR codes do not scan on National Express Partnership services, please show the driver your ticket when boarding a National Express bus.

National Express smart cards will scan on Diamond Partnership services, providing they are loaded with a product which is valid on that service.

Valid National Express and Diamond M-tickets are accepted on all Partnership services, but will not scan on different ticket machines, please show your M-ticket to the driver when boarding the other operators bus.

Contactless Payment:
Contactless Payment is available on both operators along the route, however please be aware that National Express and Diamond operate different contactless payment policies.

On Diamond services contactless payment is available for ticket purchases of up to £30, you will be issued with a ticket that can be used across both operators Partnership services and should be retained for your journey(s).

National Express West Midlands operate a fare capping contactless payment system on their services, calculating your total payment each time you tap on the bus.  If you use contactless payment on National Express you will not be issued a bus ticket and therefore can only use National Express Partnership services for the remainder of your travel.  

Please note, if you tap contactless payment on both operators you will be charged twice.

All buses on these routes will be painted in the same red “West Midlands Bus” design, so if you wish to use only one operators services, just look for the operators logo on the front of the bus or above the entrance door.

Customer Services:
If you have a comment, query or complaint regarding a West Midlands Bus Partnership service, please get in touch and we’ll do our best to help.

It helps us direct your enquiry more efficiently if you can tell us some information about the service such as time, date, location and direction of travel.

If you know the operator service you were travelling on at the time, you can contact that operator directly:

Diamond Bus:
Email: comments@diamondbuses.com
Call: 0121 322 2222

National Express West Midlands:
Email: buscustomerrelations@nationalexpress.com
Call: 0121 254 7272