Allocations and Admin Supervisor - Diamond Bus South East

Pay Rate: £16.00 per hour based on 45 hour week

Job Title: Allocations & Admin Supervisor
Department: Operations
Location: Diamond Bus Se Esso Garage
Salary Range: £16.00 per hour – weekly pay in arrears
Position Type: Full time
Reports To: Regional Operations Manager
Direct Reports: Drivers



The role of the Allocations & Admin Supervisor is to ensure all driving duties are allocated efficiently and to conduct administration tasks as directed by the Regional Operations Manager.

Specific daily/weekly tasks are responsibilities are:

  • Complete forward duty allocations ensuring all duties are covered.
  • Use all available staff to ensure all duties are covered.
  • Manage the use of agency drivers efficiently.
  • Post the daily run out sheets.
  • Consult with schedules to ensure all duties are correct.
  • Consult with the Duty Manager to cover any private hire, rail replacement or other work as required.
  • Monitor driver's hours compliance and report all breaches.
  • Ensure all duties are loaded in accordance with school days, and non-schooldays.
  • Create rotas for bank holidays and non-schooldays when required.
  • Allocate drivers to rotas.
  • Work closely with the duty controller to ensure all duties are covered and staff lost mileage is minimised.
  • Allocate drivers work efficiently.
  • Manage drivers' holiday, ensuring an even number of drivers are on holiday at one time, and ensuring all drivers take their annual entitlement.
  • Monitor driver absence/sickness, work with the controllers to ensure all drivers have a return-to-work interview on the day they return.
  • Complete weekly driver pay on Mondays and sent to payroll.
  • Maintain a record of agency hours and send to the relevant agency on Mondays.
  • Reconcile daily revenue and undertake investigations into drivers paying short and or ticket annulments.
  • Maintain the CDP machine.
  • Supervise the cash collection, send collection receipts and report missed collections.
  • Conduct investigation as required.
  • Complete daily/weekly/monthly reports as required.
  • Report driver's numbers and vacancies to the Regional Operations Manager weekly.
  • Conduct all tasks/administration as directed.
  • Consult with Surry County Council, TFL and other contract holders concerning road works, diversions etc.
  • Publicise diversions, road works, route changes in a timely manner.
  • Consult with recruitment and provide and update on vacancies.
  • Enter new drivers details into Omnidas and assign to a rota.
  • Arrange route learning for new and existing drivers as required.

Company Responsibilities 

  • To undertake any additional duties at the request of your line manager, which is deemed to be within your competency.
  • To adhere to all Rotala policies and procedures.
  • To undertake any training and development activities at the request of your line manager. 
  • To comply with all Safety policies and support new initiatives.

Health and Safety Responsibilities

  • To always comply with your responsibilities for Health and Safety.
  • To ensure compliance with legislation, company policies and procedures. 
  • To ensure that risk assessments are conducted for areas and activities under your control, so that appropriate control measures are implemented.
  • To report incidents, near misses and dangerous occurrences in a timely manner and ensure effective remedial action is taken where required.
  • To promote and implement Injury Prevention measures and safe working practices by means of campaigns/initiatives and to promote a positive attitude to safety through your own personal leadership.

Environmental Responsibilities

  • To encourage colleagues to report leaks and spillages promptly.
  • To ensure that waste is segregated appropriately to maximize recycling and that lighting and heating in the depot and offices is used efficiently.

Skills, Experience and Qualifications Required

  • Previous duty allocations experience advantageous.
  • PC literate.
  • Competent in Microsoft Word, Excel, Outlook, and PowerPoint.
  • Flexible.
  • Knowledge of Domestic & European driving hours.
  • Numeracy skills.
  • Leadership skills.
  • Excellent communications both verbal and written.


Download PDF application form

To Apply for this position, please email a copy of your CV and a covering letter to:

Emma Woods, Group Head of HR: