M-ticket Scanning

Important Information for Diamond M-ticket Users

18 October 2019

West Midlands North West Worcester and Warwickshire
Updated 30th October 2019.
Following the recent reported problems of scanning Diamond M-ticket on the ticket machines a ticket machine software update has been released on machines in the Midlands this week.
Passengers in the Midlands can resume using and scanning their Diamond M-tickets as normal.
The software update is scheduled to be released across the North West machines on Tuesday 5th November, following which North West customers will also be able to resume scanning their m-tickets without any problems.
If any further scanning problems are experienced following the update, please get in touch with us as soon as possible with your journey details.
Please be aware that if you do experience some problems with the scanner, the driver can visually check that your m-ticket is valid. Please show the driver your phone screen with your m-ticket displaying your photo, ticket type and moving expiry date countdown.
Thank you.

Latest news

Worcester Street Bus Stops

We would like your views…

Worcestershire County Council have asked us to consider some changes to bus stop locations in Kidderminster Town …

Read more

07 January 2020

Service Changes in Greater Manchester from 26th January 2020

Service changes from 26th January 2019

Full timetables will be available online as soon as possible. 

66 Eccles – Clifton Junction

Timeta…

Read more

31 December 2019

Fares Revisions Midlands

There will some changes to fares in the West Midlands & Worcestershire area from 2nd January.

Where possible we have tried to freeze fa…

Read more

24 December 2019

Food Bank Donation

On Friday we had the pleasure of taking our Food bank collection the the Trussell Trust, This was greatly appreciated by the staff.

 

Than…

Read more

23 December 2019

Acorns Charity Santa Visit

Diamond Bus has been helping Santa to give some very special local children an early Christmas surprise!

Today he hopped on a special Diamo…

Read more

20 December 2019