New regional settings

Diamond Website & App - New regional settings coming soon…

23 January 2023

West Midlands North West Derbyshire Leicestershire Oxfordshire Shropshire Staffordshire Surrey Warwickshire Worcestershire

If you are a regular user of the Diamond Bus App, you may have noticed some new regional locations have appeared recently in your setting tab.

As Diamond Bus is an expanding business and with the recent acquisition of Diamond Bus East Midlands, we are making some changes to our regional settings on the website and app. These new “County” settings will help customers filter service information specifically for the region they are travelling in.

In the Diamond Bus App:

For most customers these changes will not affect your existing settings in the app, however customers using the “Worcestershire & Warwickshire” and the “South East” locations will soon be invited to re-select their regional settings to their individual county to filter services specifically operating in those counties. When you reselect your new region, you will also need to reselect any ‘favourites’ you have saved in your bus services or bus stops.

You can also select to receive our new Push Notifications for your new region in the app – by selecting this option any important network notifications will pop up on your mobile phone notifications screen to keep you informed about upcoming changes.

There will be no affect to your m-tickets or friends and family saved in your settings

On the Diamond Bus Website:

You will soon notice some changes to our website homepage, where our new County regions will also appear, so whether you live in West Midlands, Worcestershire, Surrey, Oxfordshire or any of the other counties in the Diamond network – you can select an area to suit your location. With our  recent Diamond Bus East Midlands expansion, we’re now also including new services in Staffordshire, Leicestershire and Derbyshire.

You’ll find a new search function, which will enable you to search for a service number in any region, or a place name to find routes which serve that location. We have tweaked our search setting so you should notice that this new function gives you improved results on your searches.

You will still be able to find all the important information such as ticketing, fares boundaries, maps, news and service updates

And welcome to Diamond Bus East Midlands customers:

The work we have undertaken allows us to bring our newest member of the Diamond family to our website and app and you will see service information for our new network in Burton, south Staffordshire and East Midlands very soon. We look forward to getting our new customers better connected with bus tracking and m-tickets on the Diamond Bus App – Why not download and sign up to the app today and you’ll be raring to go as soon as services appear!

Latest news

Thank Your Driver

Our Diamond Bus Drivers have been doing a fantastic job this week keeping the West Midlands moving...

They have worked super hard to advise…

Read more

23 March 2023

WM April Service Changes

There will be some service changes in our West Network from 15th April as follows: 

 

Service 4 and 4H Walsall to West Bromwich & Hayl…

Read more

23 March 2023

Easter Bank Holiday 2023

We will be operating revised service levels over Easter Bank Holiday across all of our Diamond Networks:

West Midlands & Worcestershire…

Read more

20 March 2023

Service Changes from Sunday 16th April 2023 Update

Service Changes from Sunday 16th April 2023 UPDATE

Below is a guide to the current planned changes from Week Commencing Sunday 16th April 2…

Read more

16 March 2023

Diamond Service response to NX Strike

It has been announced that National Express drivers across the Midlands region will commence continuous strike action from Monday 20th March…

Read more

02 March 2023