Contact details

Our aim is to provide you with the best service possible on Diamond Bus, but if you have experienced any problems let us know and we will try to make it better.

Whilst most customers may only feel it is necessary to contact us when something has gone wrong, we also like to hear from you at other times!

If you have any other comments about our services, suggestions you would like us to consider or if you would like to tell us some nice things about your journey we would love to hear from you too!

If you have a comment or complaint about one of our services, please see our Customer Care Policy to see how we will deal with your comments.

Customer Service Enquiries:

Redditch Depot
Diamond Bus Customer Services
Plymouth Road
Redditch
B97 4PA

Telephone: 01527 813 120

Email: comments@diamondbuses.com


Kidderminster Depot

Diamond Bus Customer Services
Island Drive
Kidderminster
DY10 1EZ

Telephone: 01563 66559

Email: comments@diamondbuses.com

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FAQ

Got a Quick Question? Check out some of our Frequently Asked Questions here.

Type your query or a key word into the box below. A list of possible questions should appear and simply click on the relevant one to find the answer.

If your question is a new one for us, click 'Ask a question', give us your email address and we'll get back to you as soon as we can.

(Please use the 'Contact Us' form for detailed enquiries and complaints)