GM Good Employment Charter

Diamond Bus North West appointed as a Member of the Greater Manchester Good Employment Charter.

05 June 2023

North West

Diamond Bus North West are proud to announce that we are the first Bus Operator to be appointed as a member of the Greater Manchester Good Employment Charter. This is a scheme in Greater Manchester that is working to improve employment standards across the region. The Charter Criteria offers secure work, flexible work, pay, engagement and voice, recruitment, people management and health and wellbeing.

Emma Woods, Group Head of HR, who led the application for Diamond Bus North West says: Becoming a member of the Greater Manchester Good Employment Charter is a real achievement and builds on a fantastic year for the company. I am delighted that we have been recognised for all our efforts to create/provide an exceptional environment for our team of employees.

Matthew Rawlinson, Managing Director for Diamond Bus North West says: Diamond Bus North West has been a major part of the Greater Manchester Transport Sector since 2015, we’ve grown from strength to strength and now employ over 800 staff across our two sites in Greater Manchester, in the last year alone, we’ve been named as Best City Bus Operator of the Year along with being named the Second Best UK Bus Operator of the Year at the UK Bus Awards 2022.

These wins were coupled with the company be named Company of the Year at The Bolton News Awards 2022.

Being the first Bus Operator in Greater Manchester to be appointed a member of the Good Employment Charter, we have shown our commitment to our staff and the community from which we recruit, ensuring our team are happy, feel valued, and confident at work.

Bob Dunn Executive Director for Diamond Bus North West says: It is an honour that we are now a member of the Good Employment Charter, this highlights the dedication that all our team has put in to provide the high level of service that we do for the Greater Manchester region.

In December 2022 Diamond Bus North West became one of the pioneers in the new Franchising Market in Greater Manchester being awarded 7 of the 9 franchises within the first phase.

These awards are testament to the work ethic and culture we have strived so hard to achieve in the company.

Being the first Transport Operator to become a member of the Good Employment Charter shows the dedication that the company has to the Greater Manchester Region, since 2015, we have strived to support the community and with this accreditation we will continue to support the community and provide the level of service that they rely on.

Latest news

76 Tamworth Service Improvements

Diamond are pleased to have worked in partnership with Warwickshire County Council to provide some great service enhancements to the 76 serv…

Read more

29 October 2025

Changes to Services 8-9

From 9th November Route 8 and 9 will change in order to improve reliability on both of these services.

Both 8 & 9 services will termina…

Read more

09 October 2025

Worcestershire 1Pound Weekends

Get ready to explore Worcestershire by Bus with a fantastic £1 ticket offer, every weekend in October

Diamond Bus will be working in partne…

Read more

30 September 2025

Redditch Business Awards Winners

Diamond Bus are thrilled and proud to announce that our Redditch Depot was awarded Winner in the Employer of the Year category at the Reddit…

Read more

15 September 2025

Ticket Gifting Guide

As the new School Term begins, many parents will be looking at buying bus tickets for their children returning to school.

👩‍👦 When buying…

Read more

04 September 2025