Finding your items

If you have lost an item of property on one of the Bee Network vehicles and the service is a franchised route you will need to contact TfGM at or visit

Please contact them as soon as possible after your item was lost and they will endeavor to locate your property. It is useful to let them know; which route you were travelling on and the date and time of your journey, along with a description of your property.

Collecting your property

TfGM will direct you throughout the process.

Diamond Bus North West non Franchised Service

It you have lost an item on a non-franchised service run by Diamond 150, 254, 336, 337, 370, 371, 389, 728, 769, 87, X50 you will need to contact our Customer Service Department on